FAQ

Orders & Shipping

When will my order ship?

Orders are processed within 7–14 business days. You will receive tracking information once your order has shipped.

Do you offer expedited shipping?

Shipping options are available at checkout based on your location.

Do you ship internationally?

We currently ship within the United States. International shipping updates coming soon.

Products

Are Royeall products cruelty-free?

Yes. Royeall Lips Cosmetics products are cruelty-free.

Are your glosses sticky?

No. Our glosses are formulated for high shine, comfort, and smooth wear without heavy stickiness.

How long do liquid matte lipsticks last?

Our liquid mattes are designed for long-lasting wear with a comfortable finish.

Returns & Exchanges

Do you accept returns?

Due to the nature of cosmetic products, all sales are final. If there is an issue with your order, please contact us within 48 hours of delivery.

What if I receive a damaged product?

Please email us at royealllipscosmetics@yahoo.com with photos of the item and packaging within 48 hours.

Drops & Restocks

How do I get early access to product drops?

Join our email list to receive VIP early access before public launches.